Sera Insect Nature
Insect food with 100% protein from a sustainable source
sera Insect Nature is the staple food consisting of sustainable insect meal without dyes and preservatives, and contains exclusively animal protein from insect meal. The slowly sinking granules represent the natural diet of most ornamental fish. In their natural habitats they mainly feed on insect larvae and algae. Besides Tenebrio larvae – with their important proteins – wheat germ and further natural and high quality ingredients such as different algae ensure healthy development and lively fish.
Carefully selected ingredients ensure high digestibility of the food. Fish waste is reduced, the water remains clear.
Natural ornamental fish nutrition
Like all "Nature" products, this product does not contain any dyes nor preservatives. It is additionally characterized by a particularly sustainable food concept. The main component of the food consists of ingredients such as Tenebrio larvae or water lentils. Tenebrio larvae provides 100% of the animal proteins and matches the natural diet of ornamental and biotope fish. Concerning the veggie part, sustainably grown water lentils provide the important and high quality ingredients such as protein and raw fiber. The water lentils are cultivated particularly ecologically. The water lentils are being utilized by 100%, and the water is being recycled.
The sustainable concept is maintained from production up to packaging, and has been thoroughly thought out. The food can consists of 35% sugar cane and underlines the sustainability of the product. The renewable raw material is 100% recyclable and actively contributes to CO2 reduction.
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Insect food with 100% protein from a sustainable source
sera Insect Nature is the staple food consisting of sustainable insect meal without dyes and preservatives, and contains exclusively animal protein from insect meal. The slowly sinking granules represent the natural diet of most ornamental fish. In their natural habitats they mainly feed on insect larvae and algae. Besides Tenebrio larvae – with their important proteins – wheat germ and further natural and high quality ingredients such as different algae ensure healthy development and lively fish.
Carefully selected ingredients ensure high digestibility of the food. Fish waste is reduced, the water remains clear.
Natural ornamental fish nutrition
Like all "Nature" products, this product does not contain any dyes nor preservatives. It is additionally characterized by a particularly sustainable food concept. The main component of the food consists of ingredients such as Tenebrio larvae or water lentils. Tenebrio larvae provides 100% of the animal proteins and matches the natural diet of ornamental and biotope fish. Concerning the veggie part, sustainably grown water lentils provide the important and high quality ingredients such as protein and raw fiber. The water lentils are cultivated particularly ecologically. The water lentils are being utilized by 100%, and the water is being recycled.
The sustainable concept is maintained from production up to packaging, and has been thoroughly thought out. The food can consists of 35% sugar cane and underlines the sustainability of the product. The renewable raw material is 100% recyclable and actively contributes to CO2 reduction.
Shipping and Returns
Domestic Shipping is Free and Insured upto INR5000.
Once Order is received, the products will be shipped within 2 days and delivered within 5 to 7 days.
*Update: All International orders are on hold and we have disabled international order placement until further notice.
Incase of abnormal situation like natural calamity or pandemic, the shipment and delivery of the order can be delayed.
Due to COVID, Shipments can be delayed.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. After 7 Days we cannot offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Additional non-returnable items:
Items which do not have a sealed packing by the manufacturer.
Some electrical items
There are certain situations where only partial refunds are granted: (if applicable)
Product with obvious signs of use
Electrical equipment that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
To start a return/refund, you can contact us at support@iwagumi.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You can always contact us for any return question at support@iwagumi.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products), Items which do not have sealed packaging. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Refunds
We will notify you via email once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
There are certain situations where only partial refunds are granted: (if applicable)
* Product with obvious signs of use
* Electrical equipment that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery
We don’t guarantee that we will receive your returned item. If we do not receive the Product refund will not be processed.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@iwagumi.com.
